SOeGov : A Service Oriented E-Governance Approach for Effective Service Delivery

Varieties of Governance: Effective Public Service Delivery

Introduction The word governance comes from the Greek word 'kubernan' which means to stir. The modern definition includes state and political institutions, their checks and balances, the rule of law and the delivery systems for the provision of public services as a core activity of the state. The GDN Global Research Project titled Varieties of Governance: Effective Public Service Delivery explo...

Development of a framework to evaluate service-oriented architecture governance using COBIT approach

Nowadays organizations require an effective governance framework for their service-oriented architecture (SOA) in order to enable them to use a framework to evaluate their current state governance and determine the governance requirements, and then to offer a suitable model for their governance. Various frameworks have been developed to evaluate the SOA governance. In this paper, a brief introd...

Changes in a Service Oriented Enterprise: A Game Theory Approach

Service Oriented Enterprises (SOEs) are subject to constant change and variation. In this paper, the changes are considered from an economic perspective based on service culture notion. Once a change is implemented, the costs of some member services may increase, whereas the costs of some other services may reduce. We construct a game theoretic model trying to capture the possible conflicting i...

Decentralized Governance for Democracy, Peace, Development and Effective Service Delivery

E-Governance for Improved Public Service Delivery in Fiji

Using ICT in the form of e-governance could yield great benefits in the reform and modernization of the public sector. The experience of e-governance in a number of developed and developing countries has shown that ICT can be a tool for greater service delivery with the goal of improving service quality. E-governance can also promote ‘good governance’, that is, greater civic engagement can incr...